STUDENT REFUNDs

Most credits, including financial aid refunds, are refunded automatically within 14 business days of the credit (negative) balance being posted your account. If you have a specific inquiry about a refund, please contact Bursar Office (203)392-6140 or via email at bursarsoffice@southernct.edu. 

The Bursar's Office must first verify that a student is eligible for a refund; this can happen in any of the following ways:

• The Office of Financial Aid and Scholarships runs disbursement for eligible students and the Bursar's Office runs a report that shows students whose accounts have a credit balance (negative) as a result of the disbursement.
• The Registrar's Office notifies the Bursar when a student withdraws or has a status change (Full-Time to Part-Time or vice versa);
• The student will alert the Bursar's Office that they have a credit on their account and wish to receive a refund.

Once its determined that a student is eligible for a refund, it may take up to 14 days to have a refund check printed and mailed. Please Note: If your credit balance is due to a credit card overpayment, your refund will be credited back to the credit card used when making the payment. 

Quicker, Safer, and More Convenient Refunds

If you would like to receive your refund quicker, safer, and more convenient, setup an eRefund (direct deposit) account. By setting up an eRefund account you will no longer need to wait to receive a paper check in the mail and then wait in line to cash or deposit your check;  please follow these instructions to complete your account profile.

1. Log in to MySCSU, Click on BannerWeb.
2. In BannerWeb, select Student Services,
3. Click View EBill or Make Payment and then click the "View bills and make payment" button.
4. Click on My Profiles from the menu options on the top of the page.
   1. Click on Payment Profile. Use the drop-down option box under "Add A Payment Method" to select -  "Electronic Check (checking)" and click the Go button.
   2. Complete the Bank Account Information;
   3. Check the check box under Refund Option, this designates the account as the eRefund account.
   4. Once you have completed the form and reviewed the accuracy if the account information provided, click on the Save button.

To learn more about e-Refunds visit the eBill information website.

NOTE: ALL REFUNDS IN THE FORM OF A CHECK ARE MAILED TO THE STUDENT'S PERMANENT MAILING ADDRESS ON FILE WITH THE REGISTRAR'S OFFICE.

If you wish to change your address, please complete a Change of Address Form and return it to the Registrar's Office.