General Telephone Information

SCSU Prefix 392-xxxx

Emergency Numbers - University Police

• Emergency 911
• Routine calls 2-5375
  

Repair service:

Any request for repair service should be directed to the CSU Telecommunications Help Desk at extension 611.

Telephone service:

Moves, Adds, Deletions or Changes (including changes to the directory) must be requested on a Telecommunications Service Request Form (TSR). A TSR is located in the university's phone directory. Please copy as necessary, and follow the instructions on the TSR form.

Personal calls:

Telephones in university offices are to be used for state business only.

 

Billing statements:

Each SCSU department will receive billing statements for the telephone users in their areas. It is the responsibility of every staff and faculty member to review his/her individual telephone bill for accuracy. Discrepancies must be reported to Administrative Support Services (Wintergreen Building), 392-5453.

Retrieve messages from voicemail:

On campus, dial 25700. Off campus, dial 392-5700 and press #, enter your five-digit extension and password. For more information, see the Voicemail Quick Reference Guide.

CSU directory assistance:

An automated directory service is available to obtain telephone extensions of faculty, staff, and students. This service is only accessible from a touch tone telephone. Information available is for the entire CSU system. Dial 26999.

 

411 directory assistance:

The President's Cabinet has approved the removal of 411 directory assistance usage from SCSU's telephone system.  As an alternative, the Web site www.411.org is a resource available on the Internet that will provide free directory assistance.  In addition, each university office has a local area Yellow Pages directory.