Common Questions

What is eBill + payment suite?

eBill + Payment Suite (electronic billing) is an online interface that enables Southern students to view their current and previous billing statements and make electronic payments over the web using credit card and check. Southern's online billing system is secure and all payments are processed through the TouchNet payment gateway, which utilizes industry-leading security standards.

In addition to viewing statements and paying bills online, ebill allows students and the authorized users they designate to set up monthly tuition payment plan, establish payment profiles and ebill also allows students to elect to have their refunds processed electronically into their personal checking or savings account.

Is my personal and payment information safe on eBill?

Yes! Southern's online billing system is hosted on a secure web server and the personal profile and payment information of students and their authorized users is kept secured using industry-leading security features.

Do I need to sign up or register to use eBill?

Students simply log into the eBill system using through MySCSU BannerWeb Services. Simply: Log in to MySCSU; click on Banner Web; select Student Services; click "View EBill or Make Payment;" and click the View bills and make payment button.

Once logged into eBill + Payment Suite students can set up their personal profile, including saved payment profiles. Students can also add authorized users to their account, giving those users the ability to log in to eBill with the authorized user's email address and password (unique to the authorized user). Authorized users can view statements, make payments or select a payment plan.

Who can use eBill + Payment Suite?

The eBill + Payment Suite service is available to all Southern students and their authorized users. Students may elect to give access to their parents, spouse, employer, etc. All information is kept secure and individual users cannot see or view payment profiles or banking information of other users. Students also have the ability to limit what information their authorized users have access to.

When can I make a payment?

Anytime! eBill is available online any time, 7 days a week.

How do I understand the eBill Statement?

Please refer to the Understanding Your eBill Statement (PDF) explanation sheet.