Whom to Contact
Billing, Payments & Refunds
For questions about student account refunds, refund options, billing inquiries and payment matters, contact the Bursar's Office.
Email the Bursar's Office
Receiving & Activating the Owl Choice Card
For questions about receiving your Owl Choice Card Debit MasterCard and activating your Owl Choice Card, contact the University Card Office.
Email the University Card Office
For questions about your financial aid, loans and scholarships, contact the Office of Financial Aid and Scholarships.
OFAS Contact Information
For questions about updating your mailing address, please review the following:
Change of Address Information
Banking, Higher One Account & Refund Options
For questions about your OneAccount, Higher One banking options, checking the status of a refund, account balance inquiries or changing your refund options after you've activated your Owl Choice Card, contact Higher One.
Higher One Orientation Videos
Higher One Customer Support: 877-261-9370