Changing Your eBill eRefund Account

Students who previously set up an eRefund account in eBill + Payment Suite to have their student refunds automatically deposited into their bank account must complete the following steps to change their refund preference.

NOTE: These instructions do not apply to those who only set up a refund preference through Higher One and their Owl Choice Card. These instructions only apply to those students who selected an electronic refund in eBill + Payment Suite.

To Change Your eBill eRefund Account

First, you must delete the payment profile associated with your designated refund bank account in eBill.

Log in to MySCSU. Click on Banner Web. In Banner Web select Student Services click "View EBill or Make Payment" and click View bills and make payment button.

Once logged in to the eBill Payment Suite, click on My Account and then click My Profiles.

Under Profile Settings click Saved Payment Methods.

Next to your bank account that has "Use for Refunds" marked as Yes, click Delete. Confirm that you want to delete this saved payment method.

Your previous eRefund method has now been deleted. If you would like to continue to use that bank account for payments, you will need to add the account back to your payment profile by clicking Add New Payment Method and complete the required account information.

Next, you will need to set your new refund preference through Higher One. If you did not previously receive your Owl Choice Card Debit MasterCard, please contact the University Card Office at 203-392-7077 to request the Owl Choice Card.

Once you've received your Owl Choice Card, click here for details on activating your refund preference, including having the funds deposited into another bank account.