ePay FAQ

Q. What should I do if I click on view my paycheck information and it returns me to the log in screen?

A.Clear your cache files:

1) Close all existing Applications

2) Launch Internet Explorer

3) Go to Tools | Internet Options | General

4) Under the Browsing History click on Settings

5) In the next box, click on View Files

6) This launches to the Temporary Internet Files Explorer box.

7) Click on Edit | or the Organize Folder ] Select all and then hit delete with the files selected.

8) All files should clear out after a few seconds.

9) Close this box

10) Click on OK to close the Temporary Internet Files and history Settings box.

11) Click on OK to close the internet Options box.

12) Close Internet Explorer

13) Launch Internet Explorer

14) Go the CoreCT site and login with your credentials

or download the latest version of the Mozilla FireFox browser which is version 20. This can be done here:

If you are still experiencing problem contact the Payroll Department at 203-392-5430

Q. What do I do if I get locked out of my account?

A. Contact either Giovanni D'Onofrio or Kenneth Pereira of the payroll department and they will assist you with your account reset.