Telephone Service in Residence Halls

CSUS telephone service is provided in administrative offices located in residence halls and in student rooms designated to conform to ADA requirements. CSUS does not provide telephone service in other student residence hall rooms. House phones are located on each residence hall floor which may be used to place calls.  Students may also use their own cellular phone service or Internet phone providers from their PCs.

Residence Hall House Phones

Emergency (911), on campus, local, long distance and "800" toll free calls may be made from house phones as described below.  House phones can also receive incoming calls.  Each phone is labeled with the telephone number assigned to it.

To place a call for emergency assistance:
1.    Pick up handset (hear dial tone)
2.    Dial 911

To place a call to another number on campus:
1.    Pick up handset (hear dial tone)
2.    Dial the 5-digit extension (last 5 digits of the telephone number)

To place a local call:
1.    Pick up handset (hear dial tone)
2.    Dial 9 + area code + telephone number (do not dial "1" after the "9")

To place a long distance call:
1.    Use a telephone calling card with a toll free access number
2.    Follow the dialing instructions on the calling card

To place an "800" toll free call:
1.    Pick up handset (hear dial tone)
2.    Dial 9 + 1 + 800 + telephone number (current toll free area codes are 800, 866, 877 and 888)

Cell Phones

Cell phones may be used in residence hall rooms.  CSUS does not provide its own cell phone service and does not guarantee cell phone coverage or quality of service from any particular cell phone carrier.

Internet Phone Providers*

Phone calls may be made from a PC to a phone or another PC.  There are several Internet phone plans that allow free calling within the United States and to Canada such as Skype (www.skype.com), Google Talk (www.google.com/talk) and iCall (www.icall.com).  Information about the types of calls that can be placed from your PC, software that may be needed (usually downloadable for free) and rates that may apply for various types of calls can be found on the websites for these and other providers.

Note:  a free Internet phone cannot be used to place an emergency call to "911".  Emergency 911 calls should be placed from a land line or cellular phone.

*CSUS is not affiliated with and does not endorse any particular Internet phone service.  The providers listed are for example purposes only.