1. Why is the cost of printing in the computer labs going up?

The university has been exploring various initiatives that both promote sustainability and conservation on campus and are cost effective, especially in light of the state fiscal crisis and significant projected budget reductions. One area that can impact both costs and conservation is the use of paper on campus. Paper is expensive, resource- and pollution-intensive to produce, and in many cases, easily replaced with electronic recordkeeping and communication. The new fees are designed to support both the university's sustainability goals and its interest in operating more cost effectively.

2. How was the decision made to increase printing fees?

In spring 2009, the Budget Committee and administration asked members of the Southern community to submit their ideas on how to reduce costs/expenses within the university. Many suggestions involved changing the fee structure for printing in the computer labs. At the same time, student members of the Sustainability Committee noted the paper waste in computer labs. The possibility of changing the fees, and the reasons for doing so, were introduced to SGA and GSAC, both of which groups approved. The practice of charging for printing puts Southern in line with many other colleges and universities nationally; our sister institutions within the Connecticut State University System have some form of it already.

3. Why doesn't my tuition cover the costs of printing in the labs?

Because printing in the labs is not and cannot practically be restricted to academic work only, students use the labs for a mix of personal and academic print needs. Web sites of interest, recipes, etc., are printed out regularly (as evidenced by printed pages left behind). In short, students use these labs for all of their print needs, not just those pertaining to their coursework. The cost of printing term papers or projects and other required work is an educational expense that varies from student to student, based on level of degree, course of instruction, major, and so forth. Like the cost of books for one's courses, printing costs vary by discipline, course, etc., and it would be inequitable to assume that all have similar costs. Thus the costs of printing are based on the individual student's academic needs.

4. How do I print?

Students use Hoot Loot ID card to print in the labs. To get the printouts, print the document as usual and proceed to the Print Station Computer. Swipe the Hoot Loot card through the card reader to see the list of print jobs. Highlight the desired job and click the print button.

5. How much does it cost?

For single-sided printing, there will be 5 cents per black-and-white page and 25 cents per color page. For double-sided printing, there will be 4 cents per side for black-and-white and 20 cents per side for color.

6. What if my Hoot Loot card does not work?

If your Hoot Loot doesn't work properly, try reswiping the card slowly. The black magnetic strip should be facing the green light on the card reader when you swipe. If swiping left to right doesn't work, try right to left. If your card is damaged, get it replaced at the University Card Office. If you try to use your Hoot Loot card and your billing transaction or access is denied, contact the University Card Office.

7. Can I use my own paper?

Because paper quality varies greatly and not all paper is well suited for use in laser printers, you cannot supply your own paper.

8. What if my output is lost or damaged?

As a general rule, if your print output is lost because of printer error or equipment malfunction, the lab consultant can process a reprint. If a consultant is not available on site to provide help with printing issues, you can speak with a consultant by phone at 203-392-5123. You can also email helpdesk@southernct.edu; include your name, Network ID username, location, and the number of pages. Note: You are responsible for picking up your printouts once they are released. It's a good idea to stand by the printer and wait for your printouts. Consultants cannot process reprints if someone else picks up (or otherwise cancels) your print job.