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After much to-ing and fro-ing, the Computing Advisory Committee
adopts a Code of Computer Ethics. It is, it turns out, very much like
the Model Code devised by Chuck Augustine (see “Appendix – A
Model Ethics Code for Computer Usage” below). So the head of Academic
Computing is satisfied. But the committee thinks perhaps it should do
more. The business ethics professor knows, for example, that businesses
and professions certainly sometimes do more (Velasquez, 1990; Lee, 1986).
What businesses do, he explains, is run ethics training
workshops. They do this in addition to having a code of conduct. The workshops
can run for a morning or afternoon or several days. Sometimes they are
run by people within the organization, often the managers of those taking
the workshop. Sometimes they are run by outside instructors, specialists
in business ethics. They can include a number of items: an overview of
the company’s code of ethics, the discussion of several hypothetical
cases that illustrate the code’s provisions, the discussion of some
cases that involve moral dilemmas possibly not addressed by the code,
an explanation of any assistance the company provides when employees are
faced with a moral problem not clearly resolved by the code, and a discussion
of things that might discourage ethical behavior in the company. Sometimes
videotapes are used. Sometimes printed materials. But whatever their other
differences, these workshops include the discussion of cases in which
a decision needs to be made or commented on. And many of the professions
do something similar; “ethics rounds” for doctors, for instance,
are well known (Macklin, 1987).
Okay, so what are these case discussions like, asks
the user consultant? I certainly have a case. What’s going to be
said about it? (See “Figure 2. The Love Slave Advertisement”below.)
Well, says the business ethics professor in reply,
we’d look at the code and see whether it forbids or allows the activity.
It would be a discussion much like that among lawyers and justices determining
what the Constitution forbids or permits. These discussions are intended
to illustrate the code and help people understand what its rules mean.
If you look at our new code, you can see that it would forbid the Love
Slave posting. Notice the code says that public messages should respect
the dignity of all users of the system. This one doesn’t; it’s
offensive to women and Filipinos (Kerr, 1991). Some users might not appreciate
that fact, thinking they were just being funny, and so not see how the
code applied.
Figure 2. The “Love Slave” Advertisement
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Like many universities, Pimli College makes
computer bulletin boards available to all its members. These are
like the physical bulletin boards that also exist on campus in many
ways. Many of the electronic bboards can be posted to and read by
anyone at the college – indeed by anyone with access to the
Internet. Like many physical bulletin boards, they are segregated
by subject matter. Some are devoted to public discussion of the
computing systems available on campus, to a particular computer
language, or to a particular course. Some are devoted to complaints
about campus dining services. One, in particular, is called “Market”
and is dedicated to advertisements for items for sale or wanted.
The following advertisement recently appeared on this bboard:
“Date:7 Feb 91 00:55:39 – 0500 (EST)|
From:Kevin W.
To:Market
Subject: Filipino Love Slave!!!!!
For Sale… One Filipino Love Slave… mid 20s… black
hair, blue eyes, experienced in all sex techniques… familiar
with over a hundred different sex positions… qualified expert
in oral, bondage, anal, and ball-busting methods. Will provide own
equipment: chains, whips, rubber body suits, studs, dildos, etc…
Will be available for sex at any moment and built to deliver the
goods. If interested, will provide picture free… $10 for girl
buck naked and in heat… sizes 36-22-34. Price $800 negotiable…
dirt cheap!!!!!”
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All right, that’s clear enough, says the skeptical
scientist who earlier asked about evidence for the effectiveness of codes.
But I want to know how you know these discussions make a difference.
That’s easy, too, says the business ethics professor.
There’s plenty of evidence, he continues, that discussion of hypothetical
cases, especially those that concern some sort of dilemma, improves people’s
ability to reason about moral matters (Schlaefi, Rest, and Thoma, 1985).
Some of Kohlberg’s work on moral development was devoted to gathering
this kind of evidence (Kohlberg and Turiel, 1971; Blatt and Kohlberg,
1975).
Hold on, the philosopher interrupts. There seem to
be two kinds of discussions, he says. You’re mixing up yours with
the kind of discussions Kohlberg investigates. There’s the training
session. This is what you described. And probably they make some difference.
Certainly you can expect people to benefit from help in understanding
rules or practice in their application. That’s true for the construction
of proofs in geometry and language learning (Anderson, 1991). Why should
things be different with the rules in college ethics codes? So perhaps
these are – for certain audiences, people new to the college and
its ways – the most appropriate items. But besides the training sessions
there are the real discussions, the searches for the truth. Your training
session doesn’t ask, for example, whether our code should forbid
such a posting. It takes the code for granted; its wisdom is not to be
doubted. In fact, it’s these sorts of discussions that Kohlberg found
effective at improving people’s reasoning in ethics.
But I don’t understand now, says the user consultant,
what you’d do in these discussions, what you’d say, how you’d
conduct them.
I can certainly think of some things to say about
the Love Slave posting, replies the philosopher. People say, for example,
that everyone has an inalienable right to freedom of speech or expression.
Although some have in mind only a First Amendment constitutional right,
others have in mind something else, a moral or human right, one we’d
have whether or not our or anyone else’s constitution said anything
about freedom of speech. It’s one we can’t give up or lose;
it comes with being human or a person. That’s what they mean by its
being inalienable. All the poster was doing was exercising his right.
So he can’t have done anything wrong.
But the reasoning here isn’t so great, continues the philosopher.
For having a right to freedom of expression doesn’t make every exercise
of it right. It doesn’t give you blanket permission to lie, or to
sing loudly, even political songs, in the dorms after midnight. Others
would rather not appeal to rights but to the effects of the posting. Certainly,
there is something wrong – at least inconsiderate – about the
posting. It’s not that it is offensive, but how
it gets to be so. It uses a prejudice against a disadvantaged group, one
that hasn’t traditionally had the resources to even up the odds against
this kind of prejudice (cf. Glass, 1978). Suppose, for example, the advertisement
talked about a white male golfer instead?
Of course, continues the philosopher, some of this discussion may bring
up the code. For instance, people may think that having a right to free
speech means that the college can’t forbid any
speech without violating that right. But other rights – for example,
property or privacy rights – do not remove the possibility of restricting
their exercise without doing wrong. Some may say that the college should
allow speech a wide – perhaps even absolute – swath of freedom
because of its beneficial consequences. After all, college is a place
for research and education. Freedom to express and criticize ideas is
needed for the investigation of their worth (Mill, ch. 2; Schauer, 1982,
ch. 2) and for the growth of autonomous individuals (Mill, ch. 2; cf.
Scanlon, 1972). But this, of course, doesn’t show that the Love Slave
posting was okay. Finally, that it was wrong or inconsiderate doesn’t
show that the code should forbid it. Perhaps, for learning purposes, it
is best to leave such cases to public rebuke rather than instituting official
sanctions.
And as for the method of discussion, there are several
(Hannah and Matus, 1984; Hall and Davis, 1975, ch. 8). They include statements
of the facts of the case and the offering and criticism of moral reasons
favoring the evaluation of one choice over another. Both students and
instructors participate in these offerings and criticisms. The result
may not be a conclusion or it may be one that best sits in “reflective
equilibrium” with all that’s said (Daniels, 1979). What’s
important is not only the conclusion, if there is one, but the reasoning
in support of it as well.
Carnegie Mellon University
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