Comments on Willis Ware‘s“Contemporary Privacy Issues”

Loftus E. Becker, Jr.

Willis Ware has well summarized the major issues regarding one aspect of privacy in the new information age. My intention here is to broaden the playing field a little, and add a few remarks from a lawyer’s perspective.

We live in a time of increasing paradox. On the one hand we are driven to recognize that knowledge is power. On the other hand we are drowning in a sea of information. Medieval scholars could memorize the few books available to them. Few of us have time to read even the abstracts of articles that bear on our interests.

The same is true for those who might (for fun, profit, or malice) want to know the details of our lives. As Ware puts it, the “the completeness of the dossier that can be developed” from information out of our control is terrifying. But most of us are protected for the moment by the fact that nobody cares enough to spend the time and money to develop it.

In devising more permanent controls on private information, we must recognize that we face not one problem but two. On the one hand we need to give individuals adequate control over what Erving Goffman has called the “presentation of self.” On the other, we need to assure that in limiting the dissemination of personal information, we do not by those limits create an “information elite,” a privileged class to whom (and to whom alone) this powerful information is available.

To take a current example, I do not myself know how much information about Clarence Thomas’s life and background should be available. But I am quite sure that it should not be the province of a privileged few. The dangers of limiting information, and the power it gives, to a few individuals and groups can be as great or greater than the dangers of making the information available to all.

Of course the first problem we face is deciding what kind of information we want to protect as “private” or “personal.” But this is only half the battle. It is equally difficult to devise mechanisms that give real and not just theoretical protection.

To begin with, in the foreseeable future governmental agencies alone can give only very limited protection. American governments are starved for funds. We’re closing our public libraries and hospitals. Agencies from the IRS to the Environmental Protection Agency lack the staff and money to do what they’re charged with doing. An Information Privacy Agency, however well intentioned, will not fare any better. For effective protection, we will have to devise schemes that mix governmental power with private resources.

One good starting point would be a registration and disclosure requirement for dealers in personal information. Obviously such a requirement would have to be carefully written: too many small businesses have to file too many unread reports. But there is little reason that the major players should not be required to report, publicly, the kind of information they sell or rent, and their rules (if any) for access to that information. Only when we know what’s actually going on can we start to think clearly about how and whether we want to change it.

Second, we should remember that the law is a blunt axe. It works best when its rules are few and simple. Consider the sales tax. State legislators produced sales taxes of exquisite discrimination, so that (for instance) in New York State, Prell Shampoo is taxed (as a cosmetic), while Head and Shoulders (a medicine) is not. The trouble, of course, is that drugstore clerks can’t and don’t carry the rule book in their heads. So with regulations concerning the use and dissemination of personal information. Perfect rules won’t work; we’re going to have to settle for imperfect, but clear and understandable ones.

Third, although Willis Ware is undoubtedly correct in saying that, ultimately, nationwide standards will be necessary, I think we should be slow to adopt them. Put bluntly, we just don’t know enough about what’s happening or what effect any proposed rules will have. One great virtue of our federal system is the ability of the states to serve as, in Justice Brandeis’ words, little “laboratories for experiment.” Letting the states try out a variety of rules will in the long run serve us better than moving too quickly to a uniform federal solution.

Fourth, we should not be too quick to back away from protecting privacy even when the protections serve to shelter crime. No doubt the recent horrifying murders in Detroit could have been avoided if, in 1984, we had put television monitors in everyone’s bedroom. But few of us would be willing to give up that much of our remaining privacy. The extent to which protecting privacy will hinder the prevention and detection of crime is, assuredly, one of many factors relevant to deciding how much protection to give. But it is only one such factor, not a talisman in whose presence the right to privacy disappears.

Finally, if we want to do it there is neither a conceptual nor a legal bar to creating at least a limited property right in personal information about oneself. Babe Ruth’s name, and Charlie Chaplin’s image, are known to millions; but anyone who markets a “Babe Ruth Baseball Bat,” or advertises her product with a Chaplin look-alike, will quickly find that is no defense to an action by their heirs. Similarly we could, if we so desired, forbid the selling of mailing lists and other bits of personal information about an individual even though that information may be on record from a variety of sources.

Nor does the information industry have a prescriptive right to continue to exist. No person has a right to continue a business reasonably believed detrimental to the general welfare, as the manufacturers of DDT and fluorocarbons well know. Please note that I am not saying we should establish such a right, or that the information industry should be shackled or destroyed. I am saying only that the proposed right is not unusual in the law, and that should we ultimately decide that the business of selling personal information does more harm than good, the fact that it already exists is no legal bar to its regulation or abolition.

University of Connecticut School of Law

Go to: A Rationale for the Proposed Revision of the Association for Computing Machinery’s Code of Professional Conduct – Anderson

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