Facing the Computer Ethics Dilemma

C. Dianne Martin and David H. Martin

Professional Codes of Ethics and Conduct

“When considering the issue of ethical… behavior in the work setting… a basis for ethical behavior can be found in the context of business as a social institution. Second, a rationale for ethical behavior can be obtained from guidelines implied in the notion of professionalism (Truath, 1982, p.17).” To determine the ethical standards recognized by computer professionals, the existing ethics codes of four major computer professional associations were compared. The codes of ethics shown in Tables 1 – 4 (below) are from the Association for Computing Machinery (ACM), which represents computer scientists; the Institute of Electrical and Electronic Engineers (IEEE), which represents computer engineers; the Data Processing Managers Association (DPMA), which represents managers of computer systems and projects; and the Institute for Certification of Computer Professionals (ICCP), which provides a voluntary certification mechanism for computer professionals.

These ethics codes are not the only statements that the four professional societies have made regarding professional practice. ACM has a set of Disciplinary Rules corresponding to the Ethical Considerations under each Canon in Table 1. “The Canons and Ethical Considerations are not, however, binding rules. Each Disciplinary Rule is binding on each individual Member of ACM. Failure to observe the Disciplinary Rules subjects the Member to admonition, suspension or expulsion from the Association… (Weiss, 1982, p. 183).” IEEE publishes an Ethics Source Sheet (IEEE,1981) outlining the procedures for disciplining members who are alleged to have violated the Code of Ethics. DPMA has published Standards of Conduct that expand on the Code of Ethics shown in Table 3 by providing specific statements of behavior in support of each element of the Code (DPMA, 1989). Regarding these standards, it is stated that “they are not objectives to be strived for, they are rules that no true professional would violate. It is first of all expected that an information processing professional will abide by the laws of their country and community (p. 4).”

ICCP provides an interesting dimension to its ICCP Code of Ethics, Conduct and Practice when it identifies the four essential elements relating to the conduct of a professional. They are stated to be “a high standard of skill and knowledge, a confidential relationship with people served, the public reliance upon the standards of conduct and established practice, and the observance of an ethical code (ICCP, p.1).” To strengthen the professional status of certified computer professionals, ICCP presents what it calls a “fundamental” Code of Conduct covering disclosure, social responsibility, expert opinions, identification of personal qualifications, integrity, conflict of interest, accountability and protection of privacy.

Comparison of the ethical codes of the ACM, IEEE, DPMA, and ICCP produce a number of common themes that emerge as the core of ethical behavior for all computer professionals. The themes shown in Table 5 are: (1) personal integrity / claim of competence, (2) personal responsibility for work, (3) responsibility to employer/client, (4) responsibility to profession, (5) confidentiality of information, (6) conflict of interest, (7) dignity /worth of people, (8) public safety, health, and welfare, (9) participation in professional societies, and (10) increase public knowledge about technology. It is encouraging that in all of the ethics codes of the computer professional societies there is an emphasis on the relationship and interaction of the computer professional with other people, rather than with machines. This properly places the focus of ethical behavior upon ethical or right dealings with people, rather than upon the technology.

One reason that the four codes are not only similar to each other, but also very similar to codes of non-computer professionals is that they take a generic approach to ethics. With the exception of the concern raised about privacy and the confidentiality of data, the codes could have been written to cover most professions and do not fully reflect the unique ethical problems raised by computer technology. Of the four codes, the ICCP code is most clearly geared to the computer profession and deserves further discussion.

Because the main focus of ICCP is certification, the ICCP Code of Conduct is primarily concerned with the competence and, therefore, the credibility of computer professionals. Moreover it is heavily oriented toward an attempt to enforce standards of competence and accountability. For instance, the Preamble to the Code of Conduct confines its reach to “matters pertaining to personal actions of individual certified computer professionals in situations for which they can be held directly accountable without reasonable doubt (ICCP, p. 2),” Such language is subject to several interpretations and thus will keep lawyers in business for years. It then explains the obligations of certified computer professional under sections that appear to encourage or prohibit certain conduct in somewhat limited ways.

For example, being socially responsible is defined in section 2.2 as combating ignorance about information processing technology. Integrity in section 2.5 is limited to not “knowingly” claiming competence one does not possess. The prohibitions to conflict of interest in section 2.6 extend only to insuring that independent advice is provided; if the advice provided is “potentially influential to one’s personal benefit, then full disclosure is mandated.” This section also includes the peculiarly pointed provision that one will not denigrate the honesty or competency of another with intent to gain an unfair advantage. When considering the total breadth of potential conflicts of interests that could be mentioned or applied, these few provisions seem quite narrow. The last two sections dealing with accountability and the protection of privacy appropriately emphasize the unique features of computer professionals with regard to information handling and use.

In addition the ICCP Code of Ethics provides a “Code of Good Practice that is expected to be amended from time to time to accommodate changes in the social environment and to keep up with the development of the computer profession ( p. 1).” The Code of Good Practice provides more detail regarding continuing self education, personal conduct, competence, false statements, discretion, conflict of interest and reporting violations. It returns to the traditional notion of a conflict of interest by requiring full disclosure prior to taking a position which is likely to conflict with one’s current duties. In an attempt to establish a self-policing mechanism among computer professionals,the last provision of the Code of Good Practice states that computer professionals are expected to report violations of the Code, testify in ethical proceedings where one has expert or firsthand knowledge and serve on panels to judge complaints of violations of ethical conduct. ICCP has also established a procedure for revoking certification based upon violations of the ethics code, similar to procedures used by IEEE.

Go to: Proposed IFIP International Code of Ethics

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