Phone: (203) 392-5475
- B.A. English, University of New Haven
Carol has been a member of the university community for since 1997. Her educational background and experience here at the university has well prepared her for the challenges and intricacies of working with sensitive and confidential student issues. She joined University Counseling Services in 2003. Prior to her joining the department Carol was the secretary in Student Supportive Services where she assisted in the day-to-day work load of various programs, including, but not limited to, Campus Tutorial and Writing Centers, International Student Services, and the Supported Education Programs.
Her administrative and interpersonal skills lend to the difficult task of managing high volume phone calls, walk-ins, and emergency situations that arise in the office. She is able to communicate effectively and sensitively to students in distress and quickly direct the student to the help they need, whether it be an appointment with a counselor, information about career assessment, or referral to another department on or off campus.
Carol manages the daily flow of appointments, making sure students' needs are met regarding services in the department. Student, faculty, staff, and parent inquiries are handled in a professional, caring, and timely manner. She is an integral part of the Counseling Services team.