Mary E. Brown, Ph.D., Professor
Information Science

Southern Connecticut State University
501 Crescent Street, New Haven, CT 06515

Department of Information and Library Science
Fax: 1.203.392-5780 / Phone: 1.203.392-5781
Toll Free: 1-888-500-SCSU, then press 4

ILS 504 - Reference and Information Resources and Services

• Understand the nature of reference and information services;
• Understand the organization of information services;
• Conduct reference interviews using face-to-face and electronically mediated communication modes;
• Describe the general characteristics of electronic and print information sources;
• Answer reference questions using electronic and printed sources; and
• Articulate an understanding of the long-term implications of technology for reference/information-seeking processes.

• Discuss the history and development of reference service
• Understand the organization of information for access
• Analyze patron's information need by conducting reference interviews and provide relevant resources to satisfy the patron's information need.
• Develop the ability to use and critically evaluate reference materials in all formats and to select suitable sources for specific library uses.
• Demonstrate the basic skills for electronic searching, including search techniques and strategies.
• Answer questions using electronic resources & print sources
• Use Internet Resources to satisfy user' information needs.
• Use electronic communication channels with class mates and other reference discussion groups.

ILS 514 - Materials and Services for Adults

• Describe the historical development of adult services.
• Understand and describe the characteristics of adult generations and the implications for library services.
• Conduct Community needs assessment.
• Understand and implement public library service roles and responses for an identified group.
• Understand the impact of various socio-economic factors on library services and propose possible solutions;
• Be familiar with genres, formats and content of adult literature to fit different needs of various adult population;
• Develop and apply criteria of evaluation of print and electronic materials for adult patrons;
• Understand use of Web for enhancing RA service as well as marketing approaches to increase the value of Readers' Services to the patrons;
• Develop a plan that includes variety of information sources to fit various needs of diverse adult patrons population.

ILS 515 - Library Service to Special Groups

ILS 521 - Children's Services in the Public Library

• Recognize the effects of societal developments on the needs of children.
• Assess the community to identify community needs, tastes, and resources.
• Identify the needs of parents, care givers, and other adults who use the resources of the children's department.
• Identify other agencies, institutions, and organizations serving children in the community.
• Analyze the costs of library services to children in order to develop, justify, administer/manage, and evaluate a budget.
• Define the needs of children so that administrators, other library staff, and members of the larger community understand the basis for children's services.
• Design and evaluate programs for children of all ages, based on their developmental needs and interests and the goals of the library.
• Present a variety of program.
• Identify skilled personnel that can present a variety of programs.
• Design outreach programs commensurate with community needs and library goals and objectives.
• Interact with other agencies in the community serving children, including other libraries and library systems.
• Develop cooperative programs between the public library, schools, and other community agencies.
• Design a plan to extend library services to children and groups of children presently unserved.
• Identify current trends and emerging technologies, issues, and research in librarianship, child development, education, and allied fields.
• Identify professional organizations to strengthen skills, interact with fellow professionals, and contribute to the profession

ILS 522 - Young Adult Services in the Public Library_

ILS 537 - Information-Seeking Behavior

• Discuss models and theories of information seeking
• Discuss methods for studying information seeking behaviors
• Discuss, based on observation and the literature, the relevance of information behavior to designing information services
• Design and conduct observations and studies of information behavior

ILS 575 - Instructional Design Principles

1. Demonstrate understanding of the instructional design process by ...
   • discussing the rationale for using a systematic approach.
   • paraphrasing the major elements commonly included in instructional design models and comparing/contrasting their emphases.
   • discussing the rationale and procedures for formative evaluation and revision.
   • discussing approaches to successful implementation of the design solution.
2. Demonstrate competence in doing instructional design by ...
   • analyzing performance problems to determine the need for instruction.
   • analyzing the necessary inputs (characteristics of learners, learning environments, learning tasks) for making good instructional design decisions.
   • pecifying appropriate objectives and measures for given leaning tasks and learners.
   • selecting appropriate instructional strategies and formats.
   • designing and developing a course outline.
   • creating effective media and message design.
   • producing quality instruction.
   • conducting formative and summative evaluations of instruction.
   • planning for effective implementation.

ILS 582 Library Science Practice

• Technical Services subject heading selection, participation in decision making on classification numbers and book selection.
• User Services reference service to library patrons, literature searching, bibliographic compilation.
• Administrative Operation compilation of reports and surveys.
• Public Services participation in program planning, public relations and library displays.

ILS 593 - Reader's Advisory Services

ILS 604 - Advanced Reference Materials and Services

• describe the constellation of services, resources, and systems that will be available in a given setting.
• describe how a librarian's knowledge, skills, and attitudes can effect providing the best answer.
• create a basic protocol for a central service point which would insure a timely response for basic questions and referral when advanced reference assistance is required.
• find a class practice partner to describe the characteristics of an advanced reference interview in a specific context.
• create a web-based satisfaction survey to evaluate and improve the service experience.
• demonstrate an understanding of the boundary between information and opinion and their responsibility to provide accurate information.
• select a subject discipline and compare usage of the free and commercial database products for that subject.
• conduct an effective database search and demonstrate principles of searching logic, initial assessment of a search outcome, and the choices to output the search result.
• demonstrate an understanding of comparative strengths and weaknesses by conducting and comparing search results from a variety of sources.
• refer library users to patent database filings for both national and international jurisdictions.
• describe principles of copyright and fair use and find descriptions of recent copyright changes, such as the Digital Millennium Copyright Act (DCMA).
• select an RSS reading technology and subscribe to that source of copyright or intellectual property news.
• identify paradigms for styles of learning and know some tools for identifying styles of learning.
• distinguish and describe a variety of service opportunities that can bring library services to remote users of the digital library.
• locate self-service instruction modules from a variety of sources.
• establish an instant messaging ID and demonstrate a way to maintain a reference service profile with instant messaging.
• explain the value of IM aggregation in a reference context.
• articulate how information literacy contributes to occupational professional development and/or citizenship.
• suggest a set of basic information competencies for that class, they those competencies are important, and provide a description of how the skills could be delivered.
• activate a RefWorks personal account and use RefWorks as both an RSS reader and as a repository for references used in the class paper and presentation.
• download and install the Firefox 2.0 browser on a personal computer, the student will be able to then install both the Zotero Firefox extension and collect references from popular, public sources.
• translate the idea of a reference print pathfinder into a subject web portal on a publicly accessible host.
• locate relevant widgets and add them to the personal portal page.
• establish a public set of bookmarks at a site such as http://del.icio.us/ and tag their bookmarked sites so that other persons will find their recommendations.
• create a resource guide for someone interested in establishing a personal, government, or academic repository.
• articulate the best roles that reference librarians can play in supporting a library-wide initiative.
• compile a list of well-established implementations of a variety of institutional repository software programs.
• import a simple two-dimensional table of data from a spreadsheet into the chart template of PowerPoint and edit for optimal data presentation.
• compile a resource guide that can help library users decide if and what training support exists in a given library context.
• compile a resource guide that can help library users decide if and what training support exists in a given library context.
• articulate the important reference service role that expands in the era of less in-person use of the physical library and increasing choice and complexity in the digital library.

ILS 642 - Management of Electronic Resources and Services

• Review of electronic resources concepts.
• Describe management issues with regards to electronic resources.
• Demonstrate an understanding of collections development, acquisitions and budgeting.
• Understand the licensing and copyright issues for electronic resource management.
• Describe the methods for organization and access of electronic resources.
• Databases, e-journal, e-books, e-reserves.
• Discuss the technology infrastructure for managing electronic resources.
• Evaluation and assessment methods for electronic resources.
• Customer service issues.

ILS 655 - Digital Libraries

• To describe the history and characteristics of a digital library
• To understand major issues those constitute the basis of digital libraries
• To develop a plan for a digital library using sound practices and policies derived from the current literature, including missions, goals, and maintenance plans
• To develop a digital collection prototype with an appropriate collection policy and selection criteria
• To acquire and organize resources in digital form with related metadata methods, such as simple DC and RDF Schema
• To have competent understanding of metadata, metadata interoperability & metadata registry concept for managing digital contents
• To be familiar with current technologies & frameworks associated with the development and implementation of digital libraries, such as search engines, browse features and DL tools
• To construct and test an academic digital library <
• To develop methods to evaluate and recommend solutions in a digital library environment
• To study and evaluate national or international major digital library projects

ILS 656 - Information Architecture

• Author web pages, and design web sites
• Verbalize the mission of a web site within the context of the organization it serves
• Use research methods to better understand the environment within which a website will be created or revised
• Develop navigation systems, labeling systems, and taxonomies for web sites
• Articulate and apply the principles of information architecture
• Coherently discuss the meaning of the term, "information architecture"
• Apply the principles of information architecture to a real situation
• Create a report describing and making recommendations for web site design.

ILS 693 - Issues in School Library Media Centers

• Identify contemporary issues that directly affect performance of professional duties in school library media centers, at local, state and national levels..
• Examine the potential for active involvement to advance or manage situations arising from identified issues.
• Develop effective strategies and resources to use in school libraries to support professional interactions and contributions to the larger school community.
• Perform fieldwork to broaden professional knowledge and reflect on the performance of best practices in a variety of settings. Option is strongly encouraged for those who have not worked in a school library media center.

ILS 695 - Online Information Retrieval

EDU 566 - Media Utilization and Curriculum

• Analyze the school curriculum to provide a frame of reference for the selection, evaluation and modification of media.
• Examine the structure and function of the media program in the school in order to effectively aid in the implementation of the instructional process.
• Identify media requirements (includes a variety of equipment/technologies and multimedia formats and resources) for the accomplishment of specific learning tasks required in various content areas and grade levels.
• Develop methods of utilization and modification of media to satisfy teacher and student needs.
• Examine principal bibliographies and sources required to facilitate the evaluation and selection of media.
• Analyze differentiated programming and media requirements for students with varied backgrounds and abilities.