Teaching With Computers: The Perks and Pitfalls of Teaching and Learning in a Networked Composition Classroom
by Matthew T. Mroz

In her essay “Technology and Literacy: A Story about the Perils of Not Paying Attention,” Cynthia L. Selfe notes that “technology is either boring or frightening to most humanists; many teachers of English composition feel it antithetical to their primary concerns and many believe it should not be allowed to take up valuable scholarly time or the attention that could be best put to use in teaching or the study of literacy” (Self 412).  Looking around campus it takes little time to verify Selfe’s caution about indifference to computers: except in its uses as “a simple tool that individual faculty members can use or ignore in their classrooms as they choose” (Self 414), computer use has been, and for the most part still is, nascent within the humanities.  As computers increasingly become an irreplaceable part of daily life in modern culture, however, more and more instructors attempt to carry out the task of incorporating technology into the pedagogical techniques of their disciplines.  Over the past four months I’ve had the invaluable opportunity to get a behind-the-scenes look at one particular attempt to integrate computers and writing instruction.  In Dr. Will Hochman’s English 101-43 (SP 2003) classroom I’ve learned much about both the process and underlying philosophies involved in making computers a productive classroom tool.  In particular, I’ve learned the basic truth that, despite the potential boost offered by technology, simply having computers in the room with students is not enough to produce a positive impact on the educational experience.  One of the most significant reasons why this is the case, I'd argue, is that Selfe’s observation about faculty might just as easily be applied to students—anyone can be either “bored or frightened by technology” and, one might add, distracted by it as well.  This suggests a very real problem: how do instructors equip such students with the technology-specific literacy skills they will need to thrive in an increasingly digital world, and at the same time justify to the public the significant investment necessary to create computerized classroom space?  The intent of this essay is not to offer universal solutions to this problem, but rather to bring the experiences of one particular computerized classroom, both positive and negative, into dialogue with the numerous voices already speaking out about the role of computers in education.  By doing so, I hope to demonstrate how the human component of the technology-education equation—the creative and adaptive abilities of the instructor, or “humanware1” —becomes an increasingly vital aspect of computerized pedagogy, especially as the power of hardware and software becomes more pervasive and perhaps threatening.

Reams of books and articles published during the last two decades2  testify forcefully of the controversy raging over the impact, both positive and negative, that the infusion of new technology into the classroom is having upon the way students learn and teachers teach. Ultimately, however, these many voices can be roughly divided into two camps: those attempt to forward and perfect the difficult task of using computers as teaching instruments, and those who will resist—many for justifiable reasons which must be recognized and accounted for.  These reasons seem to group around two main areas of concern: 1) the qualitative difference computers make in education, and 2) the qualitative difference that computers make in the general health of society as a whole, specifically the well-being of disadvantaged groups.  For composition instructors like myself, I’ll also add a third category of concern that, while clearly a subset of the first two concerns, is specialized enough to warrant separate mention: the specific impact that computers have on writing and public discourse, and the teaching thereof.  In the next few pages I will explore some examples of these concerns in order to provide background for discussions of my particular classroom experience to come.

Many scholars/writers/politicians/parents fall into the group of technology doubters, who, quite reasonably, cry out for “proof” that computers are effective educational tools before expending the effort and capital that implementing computer programs in schools requires.  Composition scholar Fred Kemp summarizes their position thusly:  “In short, we want to discover the universal efficacy in [the] process, lay it out before the community untainted by the debilitating quirkiness of special enthusiasms, pure in some clinical way that asserts, unequivocally, that this thing works here, uninfluenced by special conditions, and it will work anywhere with anyone.  Guaranteed” (Kemp, italics mine).  Education is often seen today as a science rather than an art, and so this argument and its appeal to the scientific method carries much weight with many Americans who often distrust such “special enthusiasms,” especially when doling out tax dollars.  Unfortunately, as with so many other human endeavors, the variables involved in any individual’s education are too numerous and diverse to account for scientifically, as Kemp points out.  However, in his presentation at the 1994 annual meeting of the CCCC, Kemp provides a fairly convincing argument that addresses the most basic concerns about “proof”—at least concerning the use of computers in the composition classroom.  He observes that:

almost all people in the industrial world who do any regular writing have come around to using a word processor.  They don’t know about the efforts of academics to prove whether writing on a computer is better or not, or if they did know about those efforts, they would have ignored them.  That fact alone [. . .] should support what anybody who uses a computer for writing already knows, that for most people it is easier and more productive to write on a computer. (Kemp)

Kemp’s solution is notable, and, I think, easily digestible by the public because of its appeal to common practice and usability.  It rest upon the psychological fact that our country garners most of its sense of value and worth from the world of business—the “real world” where ideas and practices must be able to withstand the exacting crucible of “market forces.” Thus, the argument goes, if computer-based writing works in the business situation it should be useful in all situations.  Kemp’s reasoning makes a good deal of sense; the explicit use of the predominant writing tool in “the real world” as a part of writing instruction seems to be a very responsible response to educational needs.  However, without taking anything away from Kemp’s argument, it is fruitful to examine the fuller implications of the general bias behind it—the very reliance on the corporate world for its values that lends the argument acceptability and merit.

Not a few writers and scholars have censured proponents of education technology for allowing, in Michael Apple’s words, “powerful groups”—specifically corporations—to redefine “our major educational goals in their own image” (Apple 173).  A vigorous critic of computer use in education, Apple would argue strongly against the kind of persuasive move that Kemp makes in his presentation precisely because it validates the position of influence that corporate values and concerns often hold over American educational culture.  Unchallenged, this influence threatens to subvert, for better or for worse3,  the commonly held notion of an educational system dedicated to instilling liberal and democratic values in its students.  To address this concern, Apple, in his essay “The New Technology,” labors to shift the debate away from concerns about “how” educators can “establish closer ties between the technological requirements of the larger society and our formal institutions of education” (Apple 162).  Because these “technological requirements” are crafted almost exclusively to meet the corporate world’s needs for efficiency and centralization, Apple instead argues that proponents and critics of technology alike should be more interested in questions of “why” the “technological progress” represented currently by computers is important to education—questions like “Whose idea of progress?  Progress for what?  And fundamentally, who benefits?” (Apple 161).  Although somewhat dated, having been published in 1991, Apple’s article offers important insights into the dangers of rushing into technology—specifically the complex social problems exacerbated by unequal access to technology training for both teachers and students—and so remains a powerful critique.  

In the decade following the publication of “The New Technology,” computers have exploded from the corporate world and have become a fixture in popular culture—a development which problematizes questions of “why” computers should be used in education by removing easy alternatives to doing so.  Computers are now an indisputable fact of modern life, and increasingly the demands placed by the public on educational institutions reflect this.  The “technological bandwagon,” as Apple rather unsympathetically calls it, has pulled off the “information superhighway” and has parked itself at the doors of classrooms of all levels and disciplines—often, as Todd Oppenheimer and others note, to the fiscal disadvantage of other educational programs.  It seems to me, then, that Apple’s distinguishing between “how-to” and “why” questions concerning computer use in the classroom, while valid perhaps for 1991, seems to be something of a false dichotomy, or at least a moot one, in 2003.  Today, in order to remain relevant and credible in a computerized society, composition educators must address these issues as one: we must teach students how to use technology to their best advantage within the writing process, while at the same time not “neglect[ing] to teach students how to pay critical attention to the issues generated by technology use” (Selfe 429).  Returning to Cynthia Selfe’s article on “The Perils of Not Paying Attention,” she forwards interesting strategies for doing just that.  Citing Donna Haraway’s concept of “situated knowledges-approach,” Selfe advocates a method for addressing “the complex linkages among technology, literacy, poverty, and race” that is very different from the philosophies of both Kemp and Apple, in that it looks to the “local and specific” rather than the constructed values of larger society.  We, as educators, must be “paying attention,” and teaching students to “pay attention” to the:

deep and penetrating knowledge of the specific colleges and universities in which they work; the particular families, communities, cultures within which we live and form our own understanding of the world; the individual students, teachers, administrators, board members, politicians, and parents whose lives touch ours.  (Selfe 429).
And by doing so, we can build for ourselves and our students “a ‘more adequate, richer, better account of the world; that makes it possible to ‘live in it well and in critical, reflexive relation to our own as well as others’ practices’” (Selfe 429).  Within a traditional classroom, following Selfe’s approach means being self-aware and being a sensitive observer of the particular needs of students; however, within a technology classroom, things are more complicated.  When using computers as a pedagogical tool, we cannot merely serve as academic guides, standing between “local and specific” students and the subject matter being taught.  We must also become “humanware”: liaisons between those same students and a wider digital world that just happens to overlap with our field of expertise at many undefinable points—and imposing, yet exciting, task to say the least.

In the spirit of Selfe’s approach, I will now switch gears and become “local and specific” myself as I begin discussing Dr. Hochman’s class and how he addresses the broad concerns outlined above, as well as some specific “issues generated by technology use” in composition—all while striving to be that “humanware” liaison between the physical technology and a group of 19 students with diverse backgrounds and interests.  First, however, a brief word about methodologies.  Data for this analysis has been derived from three sources: 1) a brief survey concerning the use of technology in the classroom and its impact (15 out of 16 students present for the survey responding)4 ; 2) letters written by all 19 students in which they evaluate the course and their experiences with it5  (letters were sealed until after grades were posted to encourage candor); 3) lastly, I have drawn upon my experiences as a participant-observer in the class.  The remainder of this essay will be organized around two major focal points found within these sources.  First, the general impact of computer use within the class will be discussed.  This includes many surface details about student interactions with the machines and the class environment that tend to draw much (often negative) attention within their responses, but do not seem to have a major impact on their learning experience.  Conversely, this discussion will also address some important metacognitive aspects of computer-based writing that, although crucial to the work of the class, seem to be largely invisible to this particular group of students.  Secondly, I will talk about the enormously positive impact that computers had on the class’s communication structure due to the professor’s use of a class web page, a distributed email list, and in-class chat.

The question of the “general impact” that computers had on the learning experience of these English 101-43 students is somewhat problematic due to somewhat conflicting evidence from the various data sources.  For example, when responding to a survey question that asked students to focus specifically on the overall impact of computers on the class, a significant minority of students (7 out of 15) painted a bleak picture in which computers were at best an innocuous extravagance, and at worst a disruption.  Yet when asked to write about their general response to the class, 17 students out of 19 praised at least some aspect of the class’s technological interaction as being highly beneficial, and many gave high marks to several technological components of the class.  Why the discrepancy?  First, one must consider the psychological angle: when one is asked to measure the overall impact of something specific (as the survey did), it is very easy for even the most well-intentioned respondent to be overly critical.  In regards to 101-43 this is especially true, thanks, perhaps, to many the required class readings that were intended to prepare students to think critically about computers and their impact.  Alternatively, when asked to comment on the most significant of many factors influencing the class (as the letter did), respondents naturally are more likely to focus on those aspects that are most positive and most negative.  Using this logic, therefore, one can gather that while computer use in English 101-43 had both positive and negative elements, in the wider context of the entire course, most students found the positive elements to be significant and the negative elements somewhat more trivial.  Of course, this approach by no means frees us from considering the complaints about computers registered by the survey; and, in fact, examining some of the major complaints symptomatically reveals some interesting resonances with larger critical concerns about computer use.  

Perhaps the most prevalent type of complaint, appearing in almost all responses, stems from the physical impact that the type of computer hardware used in 101-43’s lab had on the learning environment.  Held in an a “traditional” computer lab with 5 rows of desktop PCs with 19” CRT (cathode-ray tube) monitors divided by a center aisle, 101-43’s classroom space left much to be desired from the standpoint of a composition course.  Battling noise from the fan-laden desktops, students spread out across the large room often struggled to hear the professor and their fellow students, making class discussion—an important aspect to any composition class—something of a laborious process.  In addition, the large CRT’s positioned directly in front of each student’s face not only made the establishment of all-important rapport between teacher and student more difficult, according to many responses, they also served as cover for surreptitious email checking and solitaire playing.  Given that SCSU is also blessed with laptop labs in which equivalent or superior levels of technology are packaged in enormously less intrusive ways, the rather large impact that the types of technology used in the classroom can make on educational process becomes painfully clear.  Given this undeniable fact, criticism and concerns raised by Michael Apple, Cynthia Selfe, and numerous others concerning the dangers involved in unequal funding of computer initiatives becomes all the more poignant.  Clearly, not all schools have the resources available for wireless laptop labs, and many schools, especially those in poorer districts and those serving traditionally disadvantaged groups, often must make due with equipment that is incompatible with the educational goals of the class that uses it—if they have any equipment at all.  Of course these technological disadvantages are not insurmountable, as the experience of 101-43 shows.  Acting in his “humanware” role, the professor continuously worked to interact with the class in a way which kept attention focused on the course’s learning objectives—often teaching in a way which used the temptation of the screen as an advantage, such as through web-based outlines, articles that students could access through their own computers, or in-class chat sessions; or, alternatively, by gathering students at the front of the class away from the screens when necessary.  While dealing with these types of challenges was a continuous and certainly up-hill battle, the student’s portfolios and reflective writings demonstrate that, despite distractions, the learning goals of the course were reached—an accomplishment that owes much to the ways that the instructor helped the class avoid the potential pitfalls outlined above.

As significant as the complaints of some students concerning the shortcomings of the classroom space are, perhaps even more interesting are the things that students aren’t saying about the impact of computers.  Specifically, it is surprising that most of the students don’t overtly recognize the tremendous impact that the 101-43’s emphasis on computers have on their individual writing processes—contrary to what we might expect based upon Kemp’s arguments about “proof.”  While a few students do mention how typing their essays was helpful, what is missing is broader metacognitive recognition that writing using a computer is a fundamentally different process than writing by hand.  Research suggests that writing can and should be thought of as a technology in and of itself that provides certain cognitive advantages over verbal communication.  Walter Ong demonstrates in his descriptively titled essay “Writing is a Technology that Restructures Thought” that the process of literacy acquisition alters the way human beings conceive of the world by introduction semiotic associations, and thereby promoting abstract reasoning.  Yet the technology writing itself is also continuously dependent upon various other technologies, particularly the ever-changing technologies of media and distribution that control how writing is accessed and displayed.  These media technologies certainly in turn exert their own influence over the cognitive process involved in writing.  Indeed, as computer pioneer Alan C. Kay explains:

It is not what is in front of us that counts in our books, televisions, and computers but what gets into our heads and why we want to learn it.  Yet as Marshall H. McLuhan, the philosopher of communications, has pointed out, the form is much of what does get into our heads; we become what we behold.  The form of the carrier of information is not neutral; it both dictates the kind of information conveyed and affects thinking processes. (Kay 152)

If, as Kay (through McLuhan) asserts, the type of media technology used is significant for the act of “reading,” how much more significant must medium be for the act of writing?  Would it not “dictate” the way information can be encoded, just as it influences the ways it can be decoded?  I’d argue that it certainly does.  And in fact, in his essay “From Pencils to Pixels: The Stages of Literacy Technology,” Dennis Baron traces the development of the various technologies used in writing, as well as some of the impact each “stage” has had upon the thinking process behind writing.  Judging from the works of Baron, Sven Birkerts (“Hypertext: Of Mouse and Man”), and Nicholas Negroponte (Being Digital), perhaps the most important difference between writing with computers and with other technologies is the ephemeral quality of digitized text.  As Negroponte emphasizes, “The best way to appreciate the merits and consequences of being digital is to reflect on the difference between bits and atoms” (Negroponte).  Until a digitized document is printed, it exists only as bits, a binary code that is even further removed into the recesses’ of Ong’s realm of abstraction than mere alphanumeric symbols.  In such a state, texts lack the psychological authority that tangible existence might lend: they can be updated, revised, removed, or even more sinister, corrupted—often without notice to users who may rely upon the integrity of a previously accessed version.  This is a phenomenon that understandably worries someone like Birkerts, who has written an entire volume, The Gutenberg Elegies, mourning what he sees as the imminent demise of the printed word in favor of the digital word.  In the chapter entitled “Hypertext: Of Mouse and Man,” Birkets notes, “The page is flat, opaque.  The screen is of indeterminate depth—the word floats on the surface like a leaf on a river.  Phenomenologically, that [digitized] word is less absolute.  The leaf on the river is not the leaf plucked out and held in the hand” (Birkerts 156, italics mine).  At the same time, however, digitized texts have a distinct advantage over their “atomized” cousins: they have the ability to form nonsequential “hypertext6 ” links within themselves, with other digitized texts, or with any other digitized multimedia object (graphics, audio or video clips).  Given these seemingly inescapable differences in the nature of computerized writing, the question remains: why don't more writers recognize this impact of computers in this area?  The answer to this is twofold.  First, one must once again consider psychology.  As Selfe notes, it is a natural impulse in humans to desire technology to be as transparent as possible, even to the point of invisibility (Selfe 413), and so it is especially understandable that some might ignore the impact of technology on something so personal and internal as the cognitive processes involved in writing.  Secondly, and perhaps more germane to the composition classroom experience, one must remember that the power of computers becomes most visible in the basic text-composition process during the revision stage.  While poet Adreienne Rich might understand that “Re-vision—the act of looking back, of seeing with fresh eyes, of entering an old text from a new
critical direction [. . .] is an act of survival” (Rich 629), few writers fully understand revision as such a dramatic metacognitive act, even if they revise their writing thoroughly and often.  Still, despite the relative low profile that computer use appears to present in this area, there remains important ways in which an instructor can serve as an intermediary between students and technology.  Beyond instructing writers on the basics of word processor formatting and editing techniques, instructors must work with them to ensure that resist the negative effects of hypertext—the temptations to shift text of an essay around to the detriment of sequential logic, and to revise locally in specific areas of an essay without regard for internal coherence—by emphasizing the importance of structure and thesis-driven argument to the writing process.  In 101-43, this was accomplished on a class-wide basis through the use of “idea structures.”  Writers were required to create an idea structure—an introduction paragraph with thesis, and outline of supporting evidence, and a conclusion—as the first step for every essay. Then, these documents were presented to the class in digital form for group workshop.  In these sessions, each writer, with the help of the instructor, myself, and their peers, was shown the basics of good argument and structure before the actually composing process even began.

A second major area of focus found within the responses of 101-43 students is the overwhelmingly positive reaction to the opportunities for enhanced communication and information distribution made possible by the use of technology.  Specifically, the professor’s use of a class web page, a distributed email list, and a series of in-class online chats met with particular accolades from a majority of students7.  While each of these applications has a special convenience or fun factor associated with them that students obviously enjoy, each also serves as an important pedagogical tool for writing instruction.  In addition, the web page, email list, and chat experiences all demonstrate perhaps the most unique and powerful aspect of computerized teaching and learning: the ability to reshape the boundaries and structure of the learning space, both in the classroom and beyond.

One of the most important organizational components of 101-43 would have to be the class web site designed by Dr. Hochman.  From this8 centralized location, students can find links to almost every document used in the class—syllabi, assignment prompts, even hypertext versions of required course readings—as well as an absolute wealth of additional materials related to computers, writing, and/or the process of research.  The benefits of convenience provided by this kind of organization are substantial: the site supplies the student with a secure and portable “digital notebook” containing all that s/he needs to survive and thrive in the class—the “atoms” version of the same material being, as most any busy student knows from personal experience, far too easy to forget or misplace.  However, in addition to its support of the traditional classroom, web spaces also allow students to expand their learning experiences beyond the course requirements in painless way.  By providing links to extra materials,  instructors can create a space in which learning becomes truly hypertexualized—students who come to the page to find a specific course document can, at the click of the mouse, be introduced to voices and ideas that they might not otherwise have been exposed to.  And in doing so, the instructor not only teaches an important lesson about the power of computers, he or she also shows students new possibilities for research and writing.

Another communication tool used to great effect in 101-43 is a distributed email list—an email technology that allows a member of a group to send email to a single “list” alias that then distributes the message to all members of the group.  Besides its obvious uses as a way to for the professor to send out class-related reminders and updates, the email list serves a duel pedagogical role in the class: it functions as a conduit for students to interrelate—to debate and to share ideas with one another—and also as a method for strengthening the classroom experience by “priming” students to participate in discussion of assigned readings.  Unlike classroom instruction, or even web spaces—both of which are normally constructed very carefully by instructors to achieve maximum educational benefit—instruction carried out through email list is remarkably decentralized, following a peer-to-peer structure rather than an instructor-student structure.  As a standing homework assignment throughout the term, students are required to post their reactions to all assigned readings to the list.  Not only does this task strongly encourage each student to read carefully and solidify his or her own opinions about the material in question before submitting a response, but it also gives students the opportunity to read the opinions of 18 of their peers, allowing them to complicate their thinking about the material and thus be more prepared for in-depth class discussion.  However, this peer-to-peer structure by no means leaves the students to fend for themselves, without support or guidance.  The professor monitors email responses closely, and often responds to individual postings, praising when a student demonstrates good critical thinking, and gently correcting when a student’s interpretation may be misleading to the others.  By doing so, the professor once again serves as a mediator, protecting students from any possible negative impact of this de-centering technology while allowing them the freedom to collaborate with and learn from each other.

I have left my discussion of in-class chat for last, not because it is any more or less significant than the other computerized modes of communication, but rather because it is, in my opinion, a good deal more controversial as a pedagogy tool than either of the previous two technologies because of its somewhat radical theoretical basis, and its potential for misuse.  Before addressing these issues, let me first give a brief overview of the experience.  Logging in to the chat room function that is built into Southern’s “MySCSU” package, students and instructors can have a real-time discussion that is entirely text-based—no verbal discussion allowed during these sessions—during the class period.  While it may seem to be an odd approach to discussing class readings, the use of synchronous chat technology in the classroom is based upon sound pedagogical principals—although like any teaching technique it has its strong points and weaknesses.  Chat is significant, and different from traditional verbal discussions, in that normal group dynamics are effectively demolished within a chat room by the sweeping flow of text.  Given that everyone can type at once, the normal ebbs and flows of voice conversations are interrupted.  No longer does an instructor have the luxury of elaborating a question and then soliciting a response from her or his students—in a chat room he or she is just another voice in the debate.  And the teacher-student hierarchy isn’t the only one to go either: shy students who might not normally participate in class discussions often feel much more at ease to contribute during chat discussions.  Despite the potential advantages of equalization and open debate gained by using online chats for class discussion, there are also some very significant drawbacks.  Like the email list, online chat by nature is another decentralized communication strategy.  However, because chats occur in real time, it is very difficult for an instructor to serve as a mediator.  Often, points that may need clarification or correction go unnoticed because of the speed of the text, and even when a response is offered, there is no guarantee that all the students will catch it.  Thus, it is not surprising that chat discussions sometimes devolve from structured conversations about class materials into personal conversations, or worse, into arguments or “flame” contests.  This is not to say that chats are too risky to try or difficult to use effectively; quite the contrary, when an instructor is committed to acting as an intermediary between the students and the technology, in class online chats are extraordinarily effective.  Used sparingly, they provide a fun alternative to traditional discussions, and at the same time provide an endless stream of “teachable moments” wherein the nature of cyberspace communication, or questions about textual communication in general, can be explored.

In conclusion, looking back upon this document it is very clear to me that my experience in Dr. Hochman’s English 101-43 classroom has been a formative one in terms of my future plans for becoming a teacher.  Although I have been a computer enthusiast for some time now, until I experienced this class, and then had the opportunity provided by this assessment to rethink my experience and much of the pedagogical theory that I’ve encountered along the way, I had my doubts about whether I believed that technology would really work in a composition classroom.  While many of my fears/doubts/concerns about technology remain, I now feel quite secure that wresting with technology and its many blessings and curses, and doing so within the composition classroom, is not merely worthwhile, but is a crucial undertaking.  With the world becoming increasingly more dependent on computers, with the ways of using computers growing as fast and as unpredictable as they are, it is vital, I believe, that scholars within the composition field learn as much as we can about the ways writing has changed, and is changing, under the influence of technology.  And as new media for communication emerge, and rhetorical modes are adapted to accommodate them, it is equally important that composition instructors stand in as “humanware” intermediaries, train students to think critically about technology, its effects on writing and society at large, and to teach them to use technology as effectively as possible in their own writing processes.

Notes:
1  Dr. Hochman’s term for “the intelligence and sense that compliments hardware and software in computerized learning spaces”.
2  See back issues of Computers and Composition for the specifics on arguments relating to the use of computers in writing instruction.
3  See Stanley Fish’s article, “Aim Low,” in the 5/16/03 edition of The Chronicle of Higher Education for a discussion of the relationship between higher education and “commitments to moral and civic responsibility.”
4  See Appendix A for details about this survey and its limitations
5  Dr. Hochman’s prompt for these letters may be found here:  http://www.southernct.edu/~hochman/Finalletter
6  For a fuller discussion of they nature and implications of “hypertext” see Birkerts' “Hypertext: Of Mouse and Man”—part of his larger volume, The Gutenberg Elegies—as well as “Hypertext Reflections,” by Palmquist et al: http://english.ttu.edu/kairos/2.2/features/reflections/bridge.html.
7  In the class evaluation letters, 13 out of 19 students found particular technological aspects of the class beneficial enough to them to warrant special mention.  All 13 mentioned one or more of these communication applications.
8  Web site URL is http://www.southernct.edu/~hochman/willz.html


Works Cited

Apple, Michael.  “The New Technology.”  Literacy, Technology, and Society: Confronting
          The Issues.  ed. Gail E. Hawisher and Cynthia L. Selfe.  Upper Saddle River, NJ: Prentice
          Hall, 1997.
Baron, Dennis.  “From Pencils to Pixels: The Stages of Literacy Technology.”  Literacy: A
          Critical Sourcebook.  ed. Ellen Cushman, Eugene R. Kintgen, Barry M. Kroll, and Mike
          Rose.  Boston: Bedford/St. Martin's, 2001.
Birkerts, Sven.  “Hypertext: Of Mouse and Man.” The Gutenberg Elegies.  New York:  
          Fawcett Columbine, 1994.
Fish, Stanley.  “Aim Low.”  The Chronicle of Higher Education.  16 May 03.
Kay, Alan C.  “Computers, Networks, and Education.”  Literacy, Technology, and Society:
          Confronting the Issues.  ed. Gail E. Hawisher and Cynthia L. Selfe.  Upper Saddle River,
          NJ: Prentice Hall, 1997.
Kemp, Fred.  The Limits of Proof in Writing Instruction.  3/1994.
          <http://english.ttu.edu/acw/database/essays/cccc94.kemp.html> 19 Aug. 2002.
Negroponte, Nicholas.  “Bits and Adams.”  Being Digital.  
          <http://archives.obs-us.com/obs/english/books/nn/ch01c01.htm 9 April 2003.
Ong, Walter.  “Writing is a Technology that Restructures Thought.”  Literacy: A Critical
          Sourcebook.  ed. Ellen Cushman, Eugene R. Kintgen, Barry M. Kroll, and Mike Rose.
          Boston: Bedford/St. Martin's, 2001.
Oppenheimer, Todd.  “The Computer Delusion.”  The Atlantic Online. 7/1997.
          <http://www.theatlantic.com/issues/97jul/computer.htm> 14 April 2003.
Rich, Adrienne.  “When We Dead Awaken: Writing as Revision.”  Ways of Reading: An
          Anthology for Writers.  Ed. David Bartholomae and Anthony Petrosky.  Boston: Bedford/
          St. Martin's, 2002.
Selfe, Cynthia L.  “Technology and Literacy: A Story about the Perils of Not Paying
          Attention.”  CCC. 50.3: (1999), 411-428.