LiveSafe

The LiveSafe app provides students, faculty, and staff with a direct connection to campus safety so that everyone can easily communicate all of their safety related needs and concerns. Its easy-to-use features help you stay safe every day and enables the campus authorities to better protect all of us.

 

Image of the LiveSafe App Interface with Reporting tools

 

LiveSafe Interface - Image of Suspicious Duffel Bag Being Reported

 

Image of LiveSafe's "Watch a Friend Walk" Tool

LiveSafe App Features

  • Share information, tips, and safety concerns with the campus safety team via text messaging while including picture, video, and audio attachments... or even connect through live chat!
  • Stay anonymous anytime, or send your user information and location to SCSU Police as soon as you call or message, allowing for faster response times.
  • View a helpful Safety Map that displays where recent incidents have occurred, as well as nearby safety locations and other important information.
  • Activate SafeWalk, a GPS-tagged monitoring feature to allow your friends and family keep to be aware of your location until you arrive safely at your destination.
  • Receive timely notifications with important safety information from campus safety.

 

 

FAQs

Signing up for LiveSafe is super-easy! Simply download the app from the App Store or from
Google Play and follow the simple-step by-step instructions. Just make sure to select Southern Connecticut State University as the school/agency when prompted, and you'll be up and running in no time! 

The app is available as a free download for all SCSU students, faculty, and staff. In addition, SCSU parents may choose to download LiveSafe, free of charge, so that they can receive timely alerts and notifications about their loved ones and their community.

SCSU students, faculty, and staff are encouraged to use the LiveSafe app to communicate with SCSU Police about any issues, concerns, or questions related to campus safety and security.

The app may be used to inquire about policies and best practices when seeking safety and crime-related information, or when you're hoping to find help for a friend in need. LiveSafe is also a great tool that can be used for reporting vandalism or suspicious activity, and any other issues related to conduct and well-being.

LiveSafe is not a replacement for 911. When faced with an emergency, LiveSafe recommends and encourages users to dial 911 ASAP. The aim of the LiveSafe app is to provide a supplemental channel that can be used to inquire about, or report, non-emergency information, suspicions, and potential crimes to the SCSU Police Department.

For any emergency that is time-sensitive and poses risk to life and health, 911 should always be called. Otherwise, campus police can be called for other non-emergencies and to provide general information and requests.

LiveSafe does have a useful 911 distress button, though! And when you use that tool during an emergency situation (while on or off-campus), the SCSU Police will receive the caller's GPS coordinates and emergency contact information... ensuring that dispatchers can respond more efficiently and quickly.

If a user is unable to make a direct call due to situational or technical issues, or if they must be discrete, then users may "Message SCSU Police" and start a live two-way chat with SCSU Police through the LiveSafe app.

But remember... as long as users have the capacity to make voice calls, we encourage them to dial 911 during emergencies.

Information submitted is monitored 24/7 by the SCSU Police. If the campus safety team requires further information on any report, the Police can follow-up accordingly.

SCSU Police can easily re-categorize reports. So, users don't need to worry if they mistakenly select the wrong category upon submission. If you're not sure which category a report might fall into... you can feel free to select "Other" when appropriate.

Also, users will not be penalized for making claims that turn out to be untrue, as long as their reports aren't purposefully and falsely claimed. It's better to be safe than sorry.. and people are encouraged to share information with the police when possible.

Users can choose to report information using the anonymous feature if they are not comfortable with disclosing their identity. SCSU Police will not be able to see who the report is coming from if and when the anonymous feature is selected.

LiveSafe respects the privacy of individuals and law enforcement agencies. Data will only be analyzed in aggregate form once individual information is scrubbed and anonymized. Evidence-based information belongs solely to the law enforcement agency for which it was designated.