Position Overview
The School of Business is seeking a University Assistant to support technology operations, software troubleshoot, classroom functionality, and event execution. This role plays a key part in ensuring a smooth experience for faculty, staff, students, and guests by providing timely technical support and assisting with both on- and off-campus activities.
Key Responsibilities
- Provide day-to-day technical support to School of Business faculty and staff.
- Troubleshoot and resolve issues related to computers, classroom technology, and HyFlex systems (including cameras, hardware, and software). Assist with School of Business events, including A/V and tech needs, both on and off campus.
- Submit and track School of Business work orders and facility requests
- Serve as a liaison between the School of Business and the University IT Department.
- Install and update desktop software applications. Maintain and troubleshoot printers and related equipment.
Required Qualifications
- Troubleshooting of Learning Management Systems (LMS), particularly Blackboard
- Experience supporting business simulation platforms and experiential learning technologies
- Technical support for smart classrooms, including Smartboards, interactive displays, projectors, lecture capture systems, and audio-visual equipment
- Experience with software licensing, deployment, and updates across instructional labs and faculty machines
- Strong oral and written communication skills
- Ability to work independently and complete tasks with limited supervision
- Maintain and troubleshoot printers and related equipment
Preferred Qualifications
- Administration and support of financial and research databases, including LSEG Workspace/Eikon, CRSP, and Bloomberg Terminal.
- Experience with survey and research platforms such as Qualtrics
- Proficiency supporting statistical and data analytics software, including R, Python, SPSS, and AMOS
- Ability to support data extraction, integration, and facilitation of and from financial and academic research databases.
- Familiarity with Bloomberg Terminal installation, configuration, troubleshooting, and user support
- Knowledge of programming and scripting environments used in business analytics (Python, R)
- Experience supporting business analytics, econometrics, and quantitative research tools
Position Details
- Part-time: up to 19 hours per week
- May include occasional evenings and weekends
Application Instructions
Please submit a cover letter and resume to: Christina Maturi at maturic1@southernct.edu
This position will remain open until filled.