Payments and Refund Policies

Paying for Training 

Many employers offer full or partial reimbursement for Professional Development. Please check with your employer’s human resources office for specific information. 

Students may be eligible for funding for some non-credit workforce training through American Job Center or CareerConneCT. These organizations help unemployed or underemployed students to get training that leads to jobs in specific career tracks.  

Payment Methods 

  • Credit/Debit Card: Students have the option to pay by credit or debit card* through the registration and payment portal by clicking on the Register Now button or may arrange to pay by check through the Office of the Workforce and Lifelong learning.  
  • Checks: Personal checks, money orders, and cashier’s checks must be made payable to Southern Connecticut State University, and should always include the student’s name and name of the training in the memo line. Checks may be mailed to SCSU, Attn: Office of Workforce and Lifelong Learning, 501 Crescent Street, New Haven, CT 06515. Personal checks may be scanned and turned into electronic payments.  Checks returned as uncollectible will be assessed a $20.00 fee, and after 3 occurrences, payments by check will no longer be accepted on the account. 

SCSU accepts all payments in United States currency and does not assume any liability for losses that may result from foreign exchange rate differences 

All payments must be received prior to the start of each module. 

* Credit/Debit card transactions are currently assessed a 2.95% non-refundable convenience fee, and we accept American Express, Discover, MasterCard, and Visa. 

Refund Policy 

If you wish to withdraw from a training program, you must submit a formal request to the Office of Workforce and Lifelong Learning, by email at or telephone (203) 392-7276. Refunds will vary depending upon the timing of the request as follows:  

To receive a full refund (100%) of the program fees, students must request a formal withdrawal at least five business days prior to the start of the class. Refunds of books or class materials cannot be returned if they have been opened. 

Withdraw requests within five business days of the start of a training will receive a credit towards a future training program.   

Enrollees will not receive a refund once the training has officially started.  

Enrollees who feel there are extenuating circumstances and who wish to appeal this policy must do so in writing within 24 hours of notice of their withdrawal. 

Refund Policy for MindEdge Courses

You may request a refund up to seven days from the purchase date. The registration fee will only be refunded if less than 10% of the course has been completed.  

OWLL reserves the right to limit the number of students registered in a training course or cancel/make changes to a training course due to insufficient enrollments/emergency. In the unlikely event that a course is cancelled, students will be notified by email and telephone approximately prior to the scheduled start date and full refunds issued.